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Different perspectives. A shared body of design knowledge.
01
Learn directly from people and their contexts.
17 methods
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02
Shape products, flows and decisions around people’s needs.
11 methods
03
Design the complete system behind an experience.
8 methods
04
Decide what matters and where to focus.
16 methods
05
Generate and develop possible directions.
6 methods
06
Organise content so people can find and use it.
4 methods
07
Structure collaboration and shared decisions.
12 methods
08
Make ideas tangible enough to learn from.
5 methods
09
Test assumptions and solutions with evidence.
23 methods
10
Connect design decisions to business models.
7 methods
11
See the relationships that shape a problem.
12
Define how people use an interface, step by step.
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